Issue 111354 - download.services.openoffice.org not working
Summary: download.services.openoffice.org not working
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Website general issues (show other issues)
Version: current
Hardware: Unknown All
: P1 (highest) Trivial (vote)
Target Milestone: ---
Assignee: stx123
QA Contact: issues@www
URL:
Keywords:
: 111388 (view as issue list)
Depends on:
Blocks:
 
Reported: 2010-05-04 08:31 UTC by simonbr
Modified: 2013-08-07 15:24 UTC (History)
23 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description simonbr 2010-05-04 08:31:33 UTC
Download.services.openoffice.org is not responding at least since yesterday evening.

This means that downloading OpenOffice.org is practically impossible for most
users (they could try to locate a mirror by themselves but that is not really
obvious)

This is a big problem that should be solved ASAP!
Comment 1 stx123 2010-05-04 08:37:13 UTC
Thanks for filing the issue.
Machines hosting the download redirector, our source repository and the
conference system are not available. 
We are look to find solutions for the different services as quickly as possibole.
Comment 2 Joost Andrae 2010-05-04 11:44:02 UTC
adding myself to CC list
Comment 3 jbf.faure 2010-05-04 12:31:28 UTC
Add me to cc.
Comment 4 stx123 2010-05-04 15:15:45 UTC
Work to revive access to the affected systems is ongoing. The US business day
will show which/whether short term workarounds are necessary.
Comment 5 eric.savary 2010-05-05 09:07:44 UTC
*** Issue 111388 has been marked as a duplicate of this issue. ***
Comment 6 stx123 2010-05-05 11:12:31 UTC
For hg, conference further investigations are necessary. We don't expect a short
term recovery but face a longer downtime.

For download.services.openoffice.org a fallback is in place (thanks, peter).
The DNS change should have propagated by now and download redirection work
smoothly again.
Comment 7 floeff+ooo 2010-05-06 09:15:25 UTC
Seems that for a short period of time, the machine was online -- at least during
the night (European time), the Twitter bot on conference.services.oo.o retweeted
something... but is unreachable again.
Comment 8 stx123 2010-05-06 12:04:35 UTC
The source repositories at svn.services.openoffice.org and
hg.services.openoffice.org are up again. 
Please note that the IP address changed and it may take a while until the new
address propagates.

As you noticed work on the other services are ongoing.
Comment 9 stx123 2010-05-07 13:01:30 UTC
conference.services.openoffice.org is back too.

The download redirector is connected and we'll switch back from the fallback
machine beginning next week.

Sorry for the inconvenience caused.
Comment 10 Martin Hollmichel 2010-06-24 09:45:05 UTC
close issue.